This study aimed to evaluate the Adaptive Learning Framework (Alef) platform and determine how parents perceive the implementation of such a program to support their children’s learning. Alef is a smart learning program that is mandated in United Arab Emirates (UAE) public schools to promote student-centered, interactive, and differentiated learning and personalized experiences. The participants were parents of students enrolled in grades 9–12 in UAE public high schools. The study used semi-structured interviews to gather qualitative data to delve deeply into parents’ perceptions of how Alef supports their children’s learning. The results showed that Alef offers stimulating and engaging educational experiences and encourages independent learning. It was found that students’ learning was bolstered when using Alef. In addition, the results indicated the existence of some challenges stemming from the usage of Alef that could have an impact on students’ learning and motivation and, ultimately, the sustainability of such a program. Recommendations are provided to overcome these challenges.